🇨🇴 Colombia · 🇩🇴 Dominican Republic
By Priya Mehta, The Global Office
The meeting invite says 10 a.m. In Bogotá and Santo Domingo alike, that number is more of an opening bid than a hard commitment, and a foreign professional who shows up irritated at 10:12 has misunderstood something more fundamental than punctuality. Latin American business culture broadly, and Colombian and Dominican business culture specifically, treats the relationship-building that happens before the agenda as the actual point of the gathering, with the agenda itself functioning almost as a formality layered on top. Commisceo Global's management guides for both countries describe warm, expressive, relationship-first communication styles where small talk isn't a preamble to be rushed through but a genuine, expected part of doing business. The clock runs differently here — not carelessly, just according to a different logic.
| ✅ Do | ❌ Don't |
|---|---|
| Budget real time for small talk and relationship-building before diving into the agenda — skipping it reads as cold, not efficient | Arrive and immediately push into business topics; it can undercut trust before the substantive conversation even starts |
| Expect warm, expressive, personable communication, even in formal settings — directness is usually softened with warmth | Mistake warmth and indirectness for a lack of seriousness; Colombian business communication is relationship-forward but still rigorous |
| Be flexible about start times without being visibly irritated — some lateness is a normal, accepted part of meeting culture, especially outside multinational firms | Assume meeting punctuality operates like Germany or the US; expecting exact on-time starts across the board will cause frustration on both sides |
| Read between the lines — a soft "we'll see" or indirect hesitation often signals disagreement more clearly than an outright "no" would | Take an ambiguous or non-committal answer as a firm agreement; indirect communication often carries more weight than its literal words suggest |
| Follow up warmly and personally after a meeting, not just with a task-focused email | Reduce the relationship to transactional email exchanges only; ongoing warmth outside formal meetings matters to how the relationship is read |
| ✅ Do | ❌ Don't |
|---|---|
| Expect meetings to start later than scheduled and run longer than planned — flexibility with time is a genuine cultural norm, not a lack of professionalism | Show visible frustration over a late start; it's read as culturally tone-deaf rather than a reasonable complaint |
| Engage warmly and personally before getting to business — genuine personal rapport is often a prerequisite for the business conversation to proceed smoothly | Rush straight into the agenda; doing so can be read as impersonal or even mildly rude |
| Pay attention to tone and body language as much as literal words — communication leans expressive and high-context | Take every statement at face value; enthusiasm in a meeting doesn't always translate directly into a firm commitment |
| Build in buffer time around any meeting scheduled in the Dominican Republic — plan your day assuming some drift is likely | Schedule back-to-back meetings with no slack, assuming Western-style precise timing will hold |
| Show respect for hierarchy — decisions in many Dominican companies still flow through a senior figure, even in more relaxed-seeming meetings | Assume a friendly, informal meeting tone means decision-making authority is distributed as informally as the conversation feels |
Colombia
Colombian business communication, per the Cultural Atlas's profile of Colombian business culture and Commisceo Global's management guide, combines genuine warmth and expressiveness with an indirect communication style that can be difficult for newcomers from more low-context cultures to read accurately. Disagreement is rarely stated outright in a first meeting; it tends to surface as hesitation, a soft "we'll see how it goes," or enthusiasm that doesn't quite convert into a concrete next step — patterns that ClickUp's Colombia etiquette guide and Filta Global's work-culture overview both frame as a feature of high-context communication rather than evasiveness.
A Quora thread on "the most important aspect of Colombian etiquette" converges on relationship-building as the clear consensus answer: business in Colombia moves at the speed of trust, and rushing that process in pursuit of efficiency tends to backfire, slowing outcomes rather than accelerating them.
Dominican Republic
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Dominican Republic business culture shares much of this relational, high-context communication style, but with its own distinct rhythm around time. Rivermate's guide to cultural considerations in the Dominican Republic and BizLatin Hub's business etiquette overview both note that meetings commonly start later than scheduled and run past their allotted time, a pattern several Expat.com forum threads on Dominican work culture describe as genuinely disorienting for newly arrived professionals used to tighter Western scheduling norms, until they adjust their own expectations accordingly.
Expatsblog.com's writing on meeting fellow expats in the Dominican Republic notes a broader social pattern that extends into the professional sphere: relationships built outside formal work contexts — a shared meal, an introduction through a mutual friend — often prove more durable and useful than relationships built purely through scheduled business meetings, reinforcing just how much weight the personal carries alongside the professional here.
The Reckoning
Colombia and Dominican Republic share more meeting-culture DNA than most country pairings in this series — both warm, both relationship-first, both comfortable with a flexible relationship to scheduled start times, both communicating in a high-context style where tone and relationship history carry real informational weight beyond the literal words spoken. Where they diverge slightly is in the texture of that indirection: Colombian communication, per multiple sources, leans toward a softer, more diplomatically hedged form of disagreement, while Dominican communication leans more toward genuine scheduling elasticity as the primary adaptation a newcomer needs to make.
For a foreign professional, the practical upshot in both countries is nearly identical: build slack into your calendar, invest real time in the relationship before the agenda, and learn to read tone and hesitation as seriously as you'd read an explicit statement anywhere else.
Quora — A response to "How is punctuality viewed in Latin American culture?" explained that a scheduled meeting time functions more as a rough anchor than a hard commitment across much of the region, and that showing visible irritation at a 15-to-20-minute delay marks a newcomer more clearly than the lateness itself does.
Quora — An answer to "What is the most important aspect of Colombian etiquette?" described losing a promising early-stage deal not over terms but because the foreign side pushed to finalize details in a first meeting before any real rapport had been established — advice the responder said they wished someone had given them before their first trip.
Expat.com (Dominican Republic forum) — A thread on "the work culture in Dominican Republic" described meetings routinely running 30 to 45 minutes past their scheduled end time, with the original poster noting that trying to end a meeting strictly on time, even for a legitimate reason, was read by Dominican colleagues as unusually abrupt.
Expatsblog.com — An account of building a social and professional network in the Dominican Republic emphasized that introductions made through a shared meal or a mutual friend consistently opened doors that cold professional outreach never did, describing it as the single most useful adjustment to make early on.
If meeting culture is the deciding factor, both countries reward the same underlying instinct: slow down, invest in the person before the agenda, and stop treating the clock as the most important thing in the room. Colombia will ask you to read between the lines a little more carefully; the Dominican Republic will ask you to hold your calendar a little more loosely. Neither is being unprofessional by Western standards — they're running on a professionalism that simply prioritizes different things. Show up ready to talk about someone's weekend before you talk about the deliverable, and you'll get further in both places than any perfectly timed agenda ever would.
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Photo by Mikhail Nilov via Pexels
Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.