🇯🇴 Jordan · 🇺🇾 Uruguay
By Priya Mehta, The Global Office
Hofstede's power distance index scores Jordan at 70 and Uruguay at 61 — a nine-point gap that undersells the actual experience of showing up on day one. In Amman, someone will greet your manager's father's honorific before they greet your manager. In Montevideo, someone will greet your manager by first name over a shared thermos of mate before the meeting has officially started. Both countries, per the data, run hierarchical workplaces. Only one of them dresses like it.
| ✅ Do | ❌ Don't |
|---|---|
| Greet the most senior person in the room first, every time | Publicly question a supervisor's decision, however diplomatically |
| Use formal titles until you're explicitly invited to drop them | Skip the chain of command to email someone two levels up |
| Accept the offered Arabic coffee before getting to business | Refuse hospitality — declining it reads as declining the relationship |
| Build a personal rapport with your manager; it outweighs your CV | Assume a warm, paternalistic boss is functioning as a peer |
| Let decisions flow top-down and treat that as the system working | Expect a purely merit-based path to promotion |
| Raise concerns with your manager privately, never in front of the team | Rush relationship-building to hit an external deadline |
| ✅ Do | ❌ Don't |
|---|---|
| Use first names with your boss from day one | Mistake informality for a flat structure — decisions still run through the top |
| Expect a real lunch break, thirty to sixty minutes or longer | Schedule anything urgent for 1–2pm |
| Bring your own mate and share the round when it circulates | Interpret "tranquilo" as indifference — it's a management style, not an absence of one |
| Ask questions in meetings; input is increasingly welcomed | Push hard for participative decisions unless they've been explicitly invited |
| Match the pace — trust-building outranks urgency | Assume a relaxed office is a low-accountability one |
| Expect more formality in law, finance, and government than in Montevideo tech | Assume a gated-community law firm runs like a Pocitos startup |
Jordanian workplaces are, by every available account, unambiguously hierarchical: decisions flow from the top, seniority commands automatic deference, and questioning a supervisor's call — even gently — is read as a breach of order rather than a contribution (Commisceo Global). Many firms remain family-owned, with authority organized less like an org chart and more like a household, and managers are expected to be paternalistic, warm, and unquestionably in charge simultaneously — a combination that sounds contradictory until you've watched it work. Hofstede's power distance score of 70 puts Jordan well above the global midpoint, consistent with a business culture where hospitality (the offered coffee, the unhurried small talk) coexists with a communication style in which the boss's word is close to final.
That formal hierarchy sits atop a labor market under real strain. The Jordan Labor Market Panel Survey 2025, run with ILO, World Bank, and UN support, found labor force participation stuck at 37%, with a stark gender split — 59% for men, just 15% for women — and roughly 63% of jobs concentrated in the private sector against 37% in the public sector. In a market this tight, whoever controls hiring controls quite a lot, which helps explain why wasta — the informal system of personal and family connections — features so persistently in how Jordanians describe getting hired at all, qualifications sometimes running a distant second to who vouches for you (Transparency International; World Bank).
The upshot for anyone dropped into this system is that the hierarchy is not merely tolerated, it is the operating logic: relationships are built before business is discussed, titles matter, and the manager who maintains visible authority is, per local expectation, doing their job correctly rather than being unnecessarily rigid.
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Uruguay's power distance score of 61 (Hofstede) is lower than Jordan's but still solidly hierarchical by global standards — a fact easy to miss given how the country presents itself day to day. Uruguayan managers are frequently described as paternalistic too, their relationships with staff spilling into personal territory much as in Jordan, and decisions in traditional sectors — law, finance, government — still flow top-down with real formality attached (Commisceo Global). What changes the texture entirely is the delivery mechanism: first names, long lunches, and a mate thermos passed around the office as a matter of course. In tech, creative industries, and Montevideo's growing startup scene, that informality edges toward genuinely participative management, provided someone explicitly signals that input is welcome — Uruguayans, per the same guidance, are unlikely to volunteer opinions to a boss unless invited to.
Uruguay has not joined the OECD as a full member, despite periodic speculation; it has, however, become the tenth Latin American and Caribbean country to join the OECD Development Centre, a lower bar but a real one, and consistent with a country that keeps quietly meeting international benchmarks without making much noise about it (OECD). The workplace payoff shows up in Gallup's 2026 State of the Global Workplace: 29% of Uruguayan employees report being engaged at work against a global average of 20%, and 55% report thriving in life overall against a global 34%. A hierarchical culture, in other words, that somehow produces some of the least miserable employees on the survey.
Put the two countries side by side and the counterintuitive finding is not that one is hierarchical and the other isn't — both are, by Hofstede's numbers, on the high side of the global distribution. It's that the more rigidly hierarchical of the two, Jordan, is also the warmer one on a daily basis: hospitality rituals, personal investment in employees' lives, and paternal concern are baked into a system that nonetheless brooks no disagreement with the boss. Uruguay inverts this. Its offices run on first names and shared mate, yet the authority underneath is real, simply better disguised, and prone to reasserting itself sharply the moment you wander into a law firm or a ministry rather than a Pocitos co-working space.
The other asymmetry is where each country lets hierarchy leak out. In Jordan, it leaks sideways, through family and tribal connection — wasta functions as a release valve for a system that would otherwise be purely vertical, letting relationships substitute for rank when it's convenient. In Uruguay, it leaks by sector: the same national power-distance score produces wildly different daily experience depending on whether you work in a gated-community law office or a Ciudad Vieja tech startup. Neither country has actually flattened its hierarchy. Each has just found a different place to hide it.
Quora — A thread asking why professional jobs are so hard to land in Amman turns almost immediately into a discussion of wasta: commenters agree the frustration isn't the hierarchy itself but who gets fast-tracked past it, with education and experience running a distant second to who can vouch for you.
British Expats forum — A poster comparing Jordan to Gulf postings describes Amman as markedly slower-paced and society as still largely tribal outside the capital, though West Amman reads as thoroughly westernized — meaning the same hierarchical instincts show up dressed very differently depending on which side of the city you're standing on.
Guru'Guay — A Pakistani AI programmer living in a Montevideo co-living space works entirely remotely for a U.S. company and has never actually had a Uruguayan boss; his real adjustment wasn't the local hierarchy but its total absence, alongside the discovery that authentic spicy food requires arranging home-cooked meals through a local Indian family.
Guru'Guay — A remote travel agent for a New York firm, now settled in Carrasco, says the bigger surprise wasn't the cost of living but how little the country's unhurried rhythm has let her feel stressed, even while holding down a demanding, deadline-driven job managed entirely from abroad.
Guru'Guay — A Swedish former university professor who left a settled academic hierarchy to build an off-grid home and a small brewery near Carmelo says his advice to newcomers is to expect the trade to be real: Uruguay will not hand you the structure, ladder, or clear chain of command his old institution did.
The practical takeaway for anyone managing across this pairing: in Jordan, invest in the relationship before you need it, defer visibly, and understand that who you know will outperform what you know more often than official channels admit. In Uruguay, don't mistake a first-name office and a long lunch for a flat one — the authority is intact, it has simply learned better manners. Both countries score as hierarchical on paper. Neither behaves the way the paper suggests, which is, on reflection, a fairly accurate description of hierarchy everywhere.
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Photo by Edmond Dantès via Pexels
Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.