🇮🇩 Indonesia · 🇸🇪 Sweden
By Priya Mehta, The Global Office
In Jakarta, a meeting scheduled for 9 a.m. begins, by informal consensus, sometime before 9:30, and nobody present would call this a problem. In Stockholm, a meeting scheduled for 9 a.m. begins at 9:00, discusses the agenda item everyone already privately agreed on before the meeting, and still runs forty minutes over because the intern has not yet been asked for her opinion. Between the two lies the entire question of what a company is for: a hierarchy that runs on deference, or a flat structure that runs on everyone feeling heard, whether or not that changes the outcome. Both systems produce functioning economies. Neither produces a meeting that starts and ends when the invite says it will.
| ✅ Do | ❌ Don't |
|---|---|
| Address superiors as "Pak" (Mr.) or "Bu" (Mrs./Ms.) followed by their first name | Don't use first names alone with anyone senior to you, even after months of working together |
| Let the most senior person speak first in meetings, and wait to be invited to comment | Don't jump in with your opinion before your boss has stated a position |
| Accept invitations to after-work meals and gatherings, even occasionally | Don't treat socializing with colleagues as optional networking — it's where actual trust gets built |
| Build in a 15-30 minute buffer around meeting times, especially outside Jakarta's international firms | Don't assume "jam karet" (rubber time) applies to client-facing or government appointments — those run tighter |
| Deliver criticism privately and indirectly, ideally through a trusted intermediary | Don't publicly correct or contradict a superior in front of the team |
| Expect decisions to move up the chain before they're final | Don't expect a manager's verbal agreement to be the final word |
| ✅ Do | ❌ Don't |
|---|---|
| Speak up in meetings regardless of your title — silence reads as disengagement, not respect | Don't wait for permission to disagree with someone more senior; that's not how consensus works here |
| Block out 10 a.m. and 3 p.m. for fika — it's a functional part of the workday, not a coffee break | Don't skip fika to "look productive" — it reads as antisocial, not diligent |
| Leave at 5 p.m. without apologizing for it | Don't stay late to signal commitment — nobody is watching, and it won't be rewarded |
| Downplay individual achievements when discussing team wins | Don't self-promote in meetings; overt ambition reads as un-Swedish under jantelagen norms |
| Expect long discussion before a decision, but full buy-in once it's made | Don't mistake the lengthy consensus process for indecision — once agreed, it moves fast and nobody relitigates it |
| Use first names with everyone, including the CEO | Don't default to formal titles — it will just confuse people |
Indonesia's workplace culture runs on a script that has changed less than the skyline. Hofstede Insights scores the country high on power distance and low on individualism, meaning subordinates are expected to defer to those above them and to prioritize group harmony over individual initiative — a framework that, unlike most consulting shorthand, actually holds up in the open-plan office. Meetings still tend to proceed in order of seniority, with junior staff waiting their turn to speak, sometimes indefinitely. According to BPS-Statistics Indonesia's August 2025 labor force survey (Sakernas), roughly a quarter of the working population puts in more than 49 hours a week, and hierarchical deference doesn't stop at the clock — long hours are themselves a form of visible loyalty.
Jam karet, or "rubber time," is the country's most exported cultural cliché, and like most clichés it is both true and overstated. Social gatherings run on elastic scheduling; a 5 p.m. meetup routinely starts at 5:30 and no offense is taken. Corporate Indonesia, particularly at multinationals and in client-facing roles, is considerably less forgiving — arriving late to a board meeting is not charmingly on-brand, it's a mistake. What survives across both registers is the premium on relationship-building: decisions in Indonesian firms often move through informal consultation before they're ever put to a formal vote, a process closer to consensus-by-relationship than the Scandinavian consensus-by-committee.
Swedish firms operate on the opposite premise — that hierarchy itself is the inefficiency to be designed out. Employees in Sweden work an average of around 1,441 hours a year, roughly 18 percent below the OECD average, and only 1.1 percent report working very long hours, against an OECD average of 13 percent. This is not slack; Sweden's GDP per hour worked outpaces the UK's, according to OECD-derived comparisons cited by workplace researchers, which suggests the shorter day is a design choice rather than a productivity cost. Fika, the twice-daily coffee ritual, is load-bearing infrastructure for this system: it is where informal alignment happens so that formal meetings can, in theory, be shorter.
In theory. Gallup's State of the Global Workplace reports consistently place Nordic countries, Sweden included, among the highest for overall employee wellbeing, correlating with strong labor protections and high engagement. But the flat structure has a cost that rarely makes the recruitment brochure: consensus decision-making, where every level of staff is consulted before a call is made, is slow by design, and foreign hires frequently mistake the process for paralysis before they understand it as commitment-building. Jantelagen, the unwritten social code discouraging individuals from claiming they're better than anyone else, reinforces the flatness — and, per accounts from workers inside the system, quietly discourages the kind of visible ambition that gets people promoted elsewhere.
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Put the two systems side by side and the irony sharpens: Indonesia's steep hierarchy produces fast individual decisions once the senior person has spoken, while Sweden's flat structure produces slow collective decisions that, once made, nobody bothers to revisit. Indonesia optimizes for clarity of authority; Sweden optimizes for durability of buy-in. An American manager dropped into either system will misread it in the same way — assuming Indonesian deference means disengagement, and assuming Swedish deliberation means indecision. Both assumptions are wrong, and both will get that manager quietly written off within a month.
The subtler contrast is what each culture asks you to hide. Indonesian corporate life asks employees to hide disagreement, expressed instead through go-betweens and studied silence in meetings. Swedish corporate life asks employees to hide ambition, expressed instead through modest phrasing and reflexive credit-sharing. Neither country asks you to hide effort — Indonesians work some of the longest hours in the region, and Swedes, fika notwithstanding, are not actually idle for 1,441 hours a year. What differs is which parts of yourself you're expected to keep off the agenda.
Quora — a foreigner working at an Indonesian firm described a manager who checked in on family illnesses and personal setbacks unprompted, treating the relationship as more than transactional in a way the poster hadn't expected from a "hierarchical" workplace.
Quora — a respondent working in Sweden described feeling capped by jantelagen: strong individual performance went unrewarded with raises, and the same egalitarian norm that made the office pleasant also flattened any visible path upward.
The Local Sweden — a reader recounted assuming the long, everyone-gets-a-say meetings were a sign of organizational dysfunction, only to realize months later that the length was the mechanism by which reluctant colleagues became fully committed once a decision was reached.
Expat.com (Indonesia forum) — a longtime expat advised newcomers to accept after-work invitations even sparingly, noting that trust with Indonesian colleagues and superiors is built there far more than in the meeting room.
Hacker News — a commenter familiar with Swedish consensus culture noted that in practice, alignment often happens in informal pre-meetings before the official one, so the "flat" meeting can look more decisive than the process actually was.
If you're choosing between them on work culture alone, choose based on what depletes you. Indonesia will ask you to perform deference you may not feel and to accept that authority, once exercised, is final — draining if you need to be heard, comfortable if you'd rather not carry the decision. Sweden will ask you to sit through consensus-building that can feel glacial and to mute any instinct toward visible self-promotion — draining if you're used to advocating for yourself, comfortable if you'd rather the group own the outcome. The Hofstede gap between the two — Indonesia's steep power distance against Sweden's near-flat one — isn't a curiosity for a slide deck; it's the actual shape of your Tuesday.
Talk to enough people who've done both and the advice converges: in Jakarta, learn who to ask before you ask anything; in Stockholm, learn to say less about yourself than you think the moment deserves. Either way, bring patience — you'll just be spending it on different things.
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Photo by Pavel Danilyuk via Pexels
Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.