🇨🇴 Colombia · 🇮🇹 Italy
By Priya Mehta, The Global Office
In a Colombian office, the person who checks whether you're okay after a bad week is probably not HR — it's the coworker three desks over, and they mean it. In an Italian office, the deepest loyalty in the room might not run between colleagues at all, but between each of them and the town they grew up in, four hours away. Both cultures build extraordinarily tight bonds. They just disagree about who, or what, deserves them.
| ✅ Do | ❌ Don't |
|---|---|
| Take the tinto (coffee) break seriously — it's a real bonding ritual, not downtime | Skip informal chats to "get to business" — it reads as cold, not efficient |
| Show genuine interest in colleagues' families and personal milestones | Treat a coworker's offer of help as merely polite — reciprocate it |
| Celebrate birthdays and wins publicly and warmly — it's expected, not extra | Stay silent during group celebrations — muted enthusiasm reads as disengagement |
| Accept invitations to gather outside work — they're a real extension of the team | Rush relationship-building before getting into business specifics |
| Match the emotional warmth of the room, even if it feels unfamiliar at first | Give blunt, unsoftened criticism in front of the group |
| ✅ Do | ❌ Don't |
|---|---|
| Ask where a colleague is from — the answer explains more than you'd expect | Assume "Italian culture" is one thing — regional identity runs deeper than national |
| Learn a little of the local dialect or regional pride points if you're outside a major city | Joke about a colleague's hometown or region until you know them well |
| Invest time in one-on-one relationship building — trust is earned individual by individual | Expect southern warmth and northern efficiency to look the same in a meeting |
| Notice which regional network your team actually relies on for favors and introductions | Assume a national policy or head-office directive lands the same way in every office |
| Bring genuine curiosity about food, football, and local pride — all three are bonding currency | Treat football team loyalty as a throwaway topic — it can be a genuine flashpoint |
Colombian workplace bonding runs on a family logic, and multiple business-culture guides make the metaphor explicit rather than decorative. Commisceo Global and Filta Global's business etiquette guides describe Colombian professional culture as strongly relationship-based, where trust is built through informal moments — the tinto coffee break, casual conversation before a meeting gets down to business — before it's built through deliverables. Industry write-ups on Colombian call center and BPO culture describe "Fiesta Fridays," shared celebrations of birthdays and wins, and colleagues checking in on each other during stressful stretches as standard practice, not exceptional management effort.
Hofstede's framework gives this a structural explanation: Colombia scores among the most collectivist cultures Hofstede ever measured, with an individualism score around 13 — meaning identity and obligation run through the group, not the self, by default. Combined with a relatively high power-distance score (67), the result is a workplace where hierarchy is real and respected, but the emotional register underneath it is warm, expressive, and openly supportive — colleagues are expected to actually know and care about each other's lives, not just coordinate around them.
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Italian workplace bonding is shaped by a force that predates the office by centuries: campanilismo, literally "bell-tower-ism" — the intense, often good-natured rivalry and loyalty Italians feel toward their home city or region, a legacy of a peninsula that only unified as a single country in 1861 after centuries as competing city-states. Wanted in Rome and multiple cultural guides describe campanilismo as still shaping everyday Italian life: football rivalries, dialect pride, food loyalty, and — less discussed but very real inside offices — informal trust networks that often run stronger along regional lines than along company org charts.
Expat integration guides note the practical downstream effect: northern Italian business culture (Lombardy, Emilia-Romagna, Veneto) tends to run more formal, direct, and internationally fluent, while southern business culture leans warmer and more personally connected, with the two styles genuinely surprising newcomers who assumed "Italian" meant one thing nationally. Hofstede's data puts Italy at 76 on individualism — a meaningfully more individualist score than Colombia's — but that statistic undersells how much collective identity still operates in Italian offices; it's just organized around region and hometown rather than the company itself.
The counterintuitive twist: Colombia, the more collectivist country by Hofstede's numbers, directs that collectivism straight at the workplace — the team becomes the in-group, and belonging to it is fast and warm. Italy, more individualist on paper, still runs on intense group loyalty — it's just aimed somewhere the org chart can't see, at a hometown four hours away, which means two Italian colleagues from different regions may feel less inherent kinship with each other than either one would extend, unprompted, to a new colleague from Bogotá. A newcomer in Colombia who stays reserved and businesslike will read as cold within weeks. A newcomer in Italy who assumes shared nationality means shared identity will miss the actual fault lines running quietly under every team meeting.
Expat.com Colombia forum — A newcomer working in Bogotá described being startled that a coworker she'd known for barely a month invited her to a family lunch, adding that turning down the invitation without a good reason would likely have been seen as more than just scheduling.
Quora — Responding to a question about whether "workplace like a family" framing is healthy, someone who'd worked in a Colombian office pushed back on the cynicism embedded in the question, arguing that in their experience it wasn't a management slogan but an accurate description of how colleagues actually treated each other.
Quora — An Italian respondent explaining campanilismo to a foreign audience noted that two colleagues from neighboring towns might tease each other mercilessly about local rivalries their entire careers — a dynamic a foreign hire usually can't participate in, but shouldn't try to referee either.
Internations — An expat professional in Milan observed that his genuinely warm relationships with Italian colleagues took noticeably longer to form than in prior postings, but that once established, they proved unusually durable and personal, outlasting the specific project or job that had brought them together.
Quora — Someone reflecting on regional identity in Italy noted that asking "where are you really from" is one of the fastest ways to build rapport with an Italian colleague, since the answer reliably opens into food, football, or family stories that a purely national framing never would.
If you're moving to Colombia, expect the office to function like a genuine social circle within the first month, and lean into it — reserve reads as distance. If you're moving to Italy, understand that the deepest bonding current in the room may run along regional lines you can't see yet, and the fastest way in isn't performing "Italian-ness" but asking real questions about where people are actually from. Both cultures will make you feel, eventually, that you belong to something bigger than your job description. Colombia will get you there faster. Italy will make it last longer once you arrive.
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Photo by Edmond Dantès via Pexels
Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.