🇹🇭 Thailand · 🇯🇲 Jamaica
By Priya Mehta, The Global Office
Two countries with near-identical average temperatures have arrived at near-identical conclusions about business dress: wear the suit anyway. Neither Bangkok's humidity nor Kingston's heat has managed to talk either corporate culture out of the jacket. If you were hoping tropical climate would translate to tropical casualness in the office, both destinations are prepared to disappoint you on your first day, not your fifth.
| ✅ Do | ❌ Don't |
|---|---|
| Default to conservative, polished, professional dress regardless of the heat — even in warmer climates, a formal look is expected, not optional | Don't wear revealing clothing, even in casual industries; modesty is treated as a matter of respect, not just style |
| Learn and use the "Khun + first name" formal address convention until told otherwise | Don't rush to first-name informality; moving too quickly can read as overly familiar or disrespectful of hierarchy |
| Let senior colleagues speak first in meetings and take your cue on pace and tone from them | Don't push for rapid workplace change or challenge group harmony directly; Thailand's low tolerance for disruptive change extends into how dissent gets expressed |
| Practice the wai greeting where appropriate, adjusting its height and formality to the other person's relative seniority | Don't assume a handshake alone fully substitutes for the wai in more traditional or senior-heavy settings, even as handshakes become more common |
| ✅ Do | ❌ Don't |
|---|---|
| Bring at least one lightweight dark suit (navy or charcoal) for important meetings — Corporate Jamaica is described as "ultra conservative" relative to corporate America, tropical climate notwithstanding | Don't assume the island's relaxed public image extends to the office; business attire remains formal by default across most sectors |
| Use formal titles and surnames until explicitly invited to switch to first names | Don't lead with direct criticism or confrontational feedback; Jamaican professional communication favors tact and diplomacy over bluntness |
| Expect and accommodate slightly delayed meeting starts (traffic and cultural norms both play a role) without reading it as unprofessionalism | Don't skip the warm, personal opening of a meeting — genuine smiles and positive energy are explicitly part of how trust and rapport are built |
| Respect the hierarchical nature of decision-making, extending appropriate deference to seniority in group settings | Don't mistake Jamaica's warmth and informality in tone for informality in dress or structure — the two operate independently of each other |
Thai workplace formality is inseparable from the broader hierarchical structure it sits inside. The Australian-Thai Chamber of Commerce's guide to workplace relationships describes the concept of "Khap Chun" — order or rank — as deeply embedded in Thai professional life, with junior staff deferring to senior colleagues by default, including on when to speak in a meeting. NNRoad's guide to Thai work culture describes the dress expectation as a direct extension of that same respect logic: "even in warmer climates, maintaining a polished and formal look is expected," not as a fashion preference but as a visible marker of taking the hierarchy and the room seriously.
Commisceo Global's business-culture guide adds an important texture: Thailand's "acceptance of change is low," and disruption — including a foreigner casually flouting dress norms because the heat seems to justify it — can register as a small breach of collective harmony rather than a personal quirk. The formality, in other words, isn't really about the clothes. It's a visible signal of whether you understand the room you're in.
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Jamaica's professional formality operates alongside — rather than in tension with — the warmth the country is culturally known for, which is precisely what catches newcomers off guard. Commisceo Global's Jamaica guide and Biz Latin Hub's etiquette breakdown both describe an atmosphere that is "ultra conservative as compared to corporate America": lightweight suits and dress shirts for men, conservative dresses, skirts, or pantsuits for women, largely regardless of how casual the surrounding culture might appear from outside.
The Jamaica Observer's own coverage of business etiquette frames the local approach as combining "professionalism with warmth" rather than trading one for the other — a genuine smile and diplomatic communication style coexist with hierarchical decision-making and formal titles held onto until an explicit invitation to informality. The dress code, in this context, functions less as a hierarchy marker (as in Thailand) and more as a baseline professional courtesy that sits underneath — and doesn't get diluted by — the island's famously relaxed social register.
Both countries reject the assumption that heat and casualness are naturally linked, but the formality is doing different work in each. In Thailand, dress formality is explicitly tied to and reinforces a visible, actively maintained hierarchy — deference expressed through both the wai and the wardrobe. In Jamaica, dress formality runs on a mostly separate track from the interpersonal warmth and directness of communication style, which means a newcomer can correctly read Jamaican colleagues as unusually warm and personable and still badly misjudge the office dress code, because the two aren't linked the way a Westerner might instinctively assume.
The shared irony: in both places, a foreigner showing up underdressed "because it's hot" reads not as a sensible climate adaptation but as a mild failure to have done basic homework — the kind of misstep that's forgiven once, quietly noted twice, and genuinely costly to repeat.
Quora — An American who has lived in Jamaica for extended periods, answering "What is it like for an American to live in Jamaica?", described a common early misread: assuming the relaxed pace and warm social tone of daily life would extend to formal business settings, only to find the office itself operating on a noticeably stricter, more conservative register than the surrounding culture suggested.
Talesmag, "Real Post Report" Kingston, Jamaica — A contributor answering a direct question on typical workplace dress described formal attire as effectively mandatory for most professional and government-adjacent settings, noting that even casual Fridays, where they existed, stopped well short of anything resembling Western business-casual norms.
Quora — A Thailand-based expatriate, answering a question about what to bring when relocating, specifically flagged quality walking and dress shoes as harder to source locally in the right sizes than expected, and noted that maintaining a "polished and dapper" look was something they observed as a genuine local value among Thai working-age adults, not just an office requirement imposed from above.
Jamaica Observer, "Managing business etiquette" — The piece specifically cautions newcomers against reading Jamaica's warm, personable meeting style as a signal that formality has been relaxed more broadly, framing the smile and the suit as two separate, simultaneously-held expectations rather than a trade-off between them.
Pack the suit for both. That's the entire practical advice, and it's worth stating plainly because it's the single most common assumption newcomers get wrong in both directions — expecting Bangkok's tropical heat or Kingston's laid-back public reputation to translate into a relaxed office. Neither does. What differs is what the formality is actually communicating: in Thailand, it's a visible marker inside an explicit, maintained hierarchy; in Jamaica, it's a baseline of professionalism that runs alongside, not against, a genuinely warm interpersonal culture. Get the wardrobe right on day one, and you'll have bought yourself the room to figure out the rest.
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Photo by Sommart Sopon via Pexels
Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.