🇹🇭 Thailand · 🇱🇹 Lithuania
By Priya Mehta, The Global Office
In Bangkok, a good manager knows your mother's health, your commute, and your weekend plans, and will insist you eat before starting a meeting. In Vilnius, a good manager will tell you exactly what's wrong with your quarterly numbers, in English, without prefacing it with a single pleasantry. Both consider themselves the more humane option. Only one of them is technically correct, and the answer depends entirely on how you feel about being managed like a member of the family versus managed like an adult with a spreadsheet.
| ✅ Do | ❌ Don't |
|---|---|
| Address seniority — greet the most senior person in the room first | Publicly correct or contradict your boss in a meeting |
| Wait to be given the floor before offering an unsolicited opinion | Assume silence means agreement — it often means polite disagreement |
| Bring small problems to your manager early; they expect to be looped in | Skip the chain of command to escalate directly to someone senior |
| Accept invitations to eat with your team — it's where trust is built | Refuse a boss's informal advice about your personal life as overreach |
| Use a wai and honorifics with anyone senior in age or rank | Show visible frustration or raise your voice, even when justified |
| ✅ Do | ❌ Don't |
|---|---|
| Come to meetings with data and a clear recommendation | Expect small talk before business — Lithuanians get to the point |
| Use surnames and titles until invited to switch to first names | Take direct feedback personally — it's not an attack on you |
| Expect younger managers in tech firms with genuinely flat structures | Assume flat org charts mean no one is actually in charge |
| Ask clarifying questions in meetings — it reads as engaged, not insubordinate | Oversell your results — Lithuanian managers verify before they praise |
| Let trust build gradually through consistent, competent delivery | Mistake initial reserve for coldness; warmth comes after credibility is earned |
Thai workplace hierarchy runs on a concept locals call khwam mi rabiap, or proper order — the instinct that everyone has a place in a structure and that structure deserves respect regardless of whether you personally find it efficient. Commisceo Global's management guide describes Thai leadership as paternalistic almost by design: managers are expected to know their subordinates' personal circumstances and offer guidance beyond the scope of the job description, while employees are expected to defer to decisions without extensive public debate. Hofstede Insights scores Thailand at 64 on Power Distance, reflecting a society where unequal distribution of authority is not just tolerated but broadly seen as appropriate. The practical effect on a foreign hire is that initiative can read as presumption — waiting for explicit direction is not passivity, it's professionalism.
What softens the hierarchy is the same paternalism that enforces it. A Thai manager who reprimands you privately, checks in when you seem stressed, and insists the team eat lunch together isn't performing pastoral care as a management technique — in a collectivist culture where "face" (the social standing that comes from not being publicly embarrassed) governs nearly every interaction, protecting a subordinate's dignity is inseparable from doing the job well. Rivermate's cultural guide notes this indirectness extends to disagreement itself: a Thai colleague rarely says no outright, preferring delay, deflection, or a quiet word through an intermediary. For a newly arrived Western manager, this can look like consensus that later turns out to have been polite avoidance.
Lithuania inverts almost every one of these instincts. Work in Lithuania's own culture guide describes a workplace that trades in directness: meetings run on data, disagreement is expressed openly, and praise is withheld until results are verified rather than offered as encouragement. The generational split matters here — traditional Lithuanian firms, particularly in manufacturing and the public sector, retain a top-down structure where managers issue instructions and expect procedural compliance. But the country's dominant growth sector, technology, has built something closer to Scandinavian flatness: significant individual ownership, transparency about decision-making, and managers who are often younger than the people they supervise, promoted on demonstrated skill rather than tenure. What both versions share is emotional restraint. Lithuanians are frequently described, including by their own tourism board, as reserved before they're warm — trust is earned through consistent competence, not built through shared meals or personal disclosure.
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The instructive irony is that Thailand's steep hierarchy produces more emotional intimacy between boss and employee than Lithuania's flatter one does. A Thai manager's authority is expressed partly through care; a Lithuanian manager's approachability is expressed through distance and precision. An American manager transplanted to Bangkok who tries to build trust by soliciting blunt, public feedback from junior staff will likely get silence, and possibly damage the relationship. The same manager transplanted to Vilnius who tries to build trust by checking in on an employee's personal life risks being seen as unprofessionally intrusive, at least until the relationship has matured well past the first few months.
The other contrast worth sitting with is how each culture handles being wrong. In Thailand, being publicly identified as mistaken is a genuine social cost, so problems get managed slowly and diplomatically, often at the expense of speed. In Lithuania, identifying a mistake is treated as useful information rather than an indictment of character, so problems surface fast but the interpersonal temperature can feel cold to anyone used to more cushioning. Neither approach is more "hierarchical" than the other in outcome — Lithuania's tech sector can be genuinely flat, and Thai offices can be warm — but they encode status and correction in almost opposite currencies: relationship versus information.
Quora — A longtime expat who spent eleven years at a Thai company in Bangkok said the first two to three years were the real adjustment period — not the language, but learning which topics simply weren't discussed openly and recalibrating how directly he was allowed to raise a problem.
TeamBlind — A tech worker who relocated to Thailand for a company sponsoring the move described the biggest surprise as how requests get declined: rarely with an outright no, more often through a delayed reply, a deflection, or eventually a message on Line rather than a face-to-face conversation.
Quora — Someone who left a traditional Thai company after five years said they simply couldn't sustain the pace of the hierarchy long-term, noting that what felt supportive in year one started to feel restrictive by year four, as the ceiling on open disagreement never really lifted.
Work in Lithuania (company blog, expat-facing) — One frequently repeated observation from newcomers is that Lithuanian colleagues seem frosty in the first weeks, then turn out to be warm and socially engaged once an initial period of professional reserve has passed.
Quora — A respondent comparing Lithuanian and Western European offices noted that younger managers in Vilnius tech firms are taken seriously by older staff specifically because promotion tracks reward demonstrated skill over seniority, which surprised colleagues used to age-based deference elsewhere in Europe.
If you're weighing a move for the working relationship itself, the honest question is what kind of correction you can tolerate: quiet and relational, or fast and impersonal. Thailand will ask you to slow down, read the room, and accept that your manager's interest in your life outside work is a feature, not a boundary violation. Lithuania will ask you to bring your case in writing, defend it plainly, and not mistake a colleague's reserve for dislike. Neither system is broken, and both will infuriate you at least once before you understand why it works. My honest read, over drinks: go to Thailand if you need to be looked after; go to Lithuania if you need to be taken seriously on day one and are willing to wait a little longer to be liked.
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Photo by Felicity Tai via Pexels
Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.