🇵🇪 Peru · 🇮🇹 Italy
*By Priya Mehta, The Global Office
Walk into a Peruvian office of eleven people and you are expected to personally greet each one with a single kiss on the cheek before you reach your desk. Walk into an Italian office at 1pm and you may not find anyone at their desk at all — the whole building has gone to lunch, and lunch, by local convention, can run up to ninety minutes. Both countries have decided that the workday is not actually the main event. They have simply disagreed about which ritual proves it.
| ✅ Do | ❌ Don't |
|---|---|
| Greet every single person in a room individually, by name, with the expected cheek kiss or handshake | Walk in and give one general wave to the room — it reads as a real social slight |
| Accept lunch invitations from colleagues, especially early on — "confianza" (trust) is built through repeated contact, not single meetings | Open a first business conversation with a direct pitch; invest in personal conversation first |
| Use titles and surnames until a colleague explicitly invites first-name terms | Rush a relationship-building lunch — it can reasonably run two to three hours, and that's normal, not a delay |
| Let senior colleagues speak first in group settings | Attempt to flatten hierarchy quickly as a show of egalitarianism — it reads as a misread of the room |
| Follow up after any social event with a specific reference to what you discussed | Treat a single lunch or event as sufficient; repeated presence is what actually builds the relationship |
| ✅ Do | ❌ Don't |
|---|---|
| Join the pause caffè — it's where real workplace relationships and information actually move | Skip the office coffee round repeatedly; it reads as disengagement, not efficiency |
| Treat lunch as a genuine break, ideally away from your desk, even if shorter than the traditional 90 minutes | Eat a quick "sad desk salad" and call it productivity — colleagues will notice and may read it as odd |
| Expect, and plan around, the August shutdown — most offices close for weeks at a time | Try to schedule anything important for late July through August; nobody meaningful will be in the office |
| Call in properly sick if you're actually ill — it's accepted and expected, not a mark against you | Show up visibly ill "for commitment" — colleagues will not thank you for the exposure |
| Greet colleagues warmly and engage in office conversation, even briefly | Work in complete, isolated silence — it genuinely strikes Italian colleagues as strange, not simply introverted |
Peruvian office culture runs on a currency that doesn't show up on any balance sheet: confianza, or trust, built specifically through repetition rather than a single good meeting. Guidance aimed at foreign professionals is blunt about the sequencing — "relationships come before transactions here" — which in practice means the lunch invitation is not a diversion from the real work, it is a mandatory early step in getting the real work done at all. One newcomer's account of her first weeks in Lima captures the stakes of skipping the ritual: walk into a room of eleven people, and "you had better believe you're going to go say hello to each person individually with a single kiss on the cheek," because the alternative reads as real discourtesy, not efficient busyness.
Lunch itself is the day's anchor rather than an interruption of it — commonly the largest meal of the day, eaten around 1 or 2pm, and capable of stretching up to three hours, with dinner afterward often reduced to leftovers or little more than dessert. Hofstede's research scores Peru at just 16 on individualism, among the more collectivist readings anywhere, which tracks precisely with a workplace where showing up for the social ritual is treated as inseparable from showing up for the job itself — and where, as one newcomer put it succinctly after her own adjustment, "your time is not money here."
Italy's equivalent ritual runs on caffeine rather than confianza, but the underlying logic — that the social break is not optional downtime, it's where the actual relationship-building happens — is strikingly similar. The pause caffè is explicitly framed in local workplace guidance as "the perfect opportunity to chat" with colleagues, and skipping it repeatedly signals disengagement rather than discipline. One widely shared account of an expat trying to decline the office coffee round — "err, no thanks, I grabbed my coffee on the way to work" — is treated, in the local press's own retelling, as close to a diplomatic incident.
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Lunch gets the longer leash: breaks of up to 90 minutes, often spent at a restaurant with colleagues and occasionally a glass of wine, are built into the day's rhythm rather than squeezed out of it, and the entire country effectively agrees to go quiet for most of July and August while offices close for the traditional summer holiday. One American newcomer's own account of adjusting to this, after watching a market close for four hours at 2:30pm, moved from mild offense — "selfish," she first thought — to something closer to envy: "these people prioritize their time and their health enough to close down their businesses." Hofstede's Italy score of 76 on individualism sits far above Peru's 16, which makes the parallel more interesting, not less: a genuinely individualist culture has still built a workday with mandatory, protected social and food rituals baked directly into it, rather than treating them as a personal choice to opt out of.
The real contrast isn't whether either culture values the social ritual — both clearly do — it's what happens to someone who tries to opt out. In Peru, skipping the greeting ritual or declining every lunch invitation reads as a direct, personal slight, something closer to rudeness than a scheduling preference. In Italy, skipping the coffee round or eating at your desk reads as merely odd, a faintly suspicious break from the norm rather than an insult — but it still quietly costs you the informal information and goodwill that flows through both rituals.
The deeper irony is which culture gets credit for "better" work-life balance in the popular imagination. Italy's extended lunches and August shutdown are internationally famous and widely envied. Peru's three-hour lunches and relationship-first pacing get read, from the outside, as simply "slower" or less productive — the exact same behavior, interpreted through a very different cultural lens depending on which country is doing it.
Expat.com — The platform's own networking guide for Peru offers a practical frustration disguised as advice: a single event or one good lunch is not enough to build a real professional relationship here — "treat single event attendance as insufficient," since repeated presence over time is what confianza actually requires.
TheLocal.it — Reporting on Italian office etiquette treated one specific social misstep as close to unforgivable: declining the office coffee round with a line like "I grabbed my coffee on the way to work" is the kind of small refusal that quietly marks you as not quite one of the team.
Forkful (Substack) — An American writer's personal essay on adopting Italian break habits described the pleasant surprise of watching local businesses close mid-afternoon without apology, contrasting it with home-country survey data she cited showing 20% of North American workers believe their bosses think less of them for taking a regular lunch break.
StudiesAbroad.com — A study-abroad student's own account of her first weeks in Lima offered the clearest piece of advice for a newcomer bracing for the greeting ritual: budget real time for it, since a room of eleven colleagues means eleven individual greetings, not one collective hello, every single time you walk in.
If you're choosing between these two placements on the strength of which one will let you eat lunch in peace, the honest answer is neither — both will actively schedule your lunch hour as a relationship-building obligation, just through different rituals. Peru will ask you to greet a room individually and treat the three-hour lunch as the actual work of building trust; Italy will ask you to show up for the coffee round and respect August as sacred, non-negotiable downtime for the entire country at once.
Either way, the real adjustment isn't learning the ritual itself — it's unlearning the instinct, if you have it, to see a long lunch or a kiss-hello round as time stolen from the job, rather than time that is, in both of these cultures, quietly the job.
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Photo by Liliana Drew via Pexels
Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.