Executives demand office presence—coincidentally, the one place they're guaranteed an audience.
For six years, researchers at Wharton did something most of us have only fantasized about: they measured the egos of Fortune 500 CEOs with actual data. Using behavioral proxies—signature size, photograph prominence in annual reports, pay ratios relative to peers—organizational psychologist Adam Grant and coauthors Marissa Shandell and Courtney Elliott constructed narcissism scores for hundreds of executives. The finding was unsurprising to anyone who has ever sat through a mandatory office day listening to their boss explain why Slack isn't the same as eye contact: the higher the narcissism score, the more aggressively the CEO opposed remote and hybrid work.
This matters because for three years now, corporate America has dressed up its return-to-office mandates in the language of productivity. David Solomon at Goldman Sachs called remote work an "aberration" that needed correcting. Jamie Dimon has argued that remote work doesn't work well for those who want to "hustle" and advance their careers. The implication is clear: your home office is where ambition goes to die. But the Wharton research suggests something more primal is happening. These executives aren't opposing remote work because it tanks productivity. They're opposing it because it eliminates their stage.
The mechanism is straightforward enough. In physical offices, narcissistic leaders deploy the full arsenal of their dominance: hand gestures, voice modulation, eye contact, posture, the ability to command a room through sheer presence. These are the tools of someone who has built an identity around being the smartest, most impressive person in the space. Remote work—video calls, email, Slack messages, phone conversations—flattens that architecture. A narcissist on a Zoom call is just a face in a gallery of faces. Their status signals become muted. Their ability to "inspire" through charisma has nowhere to land. The research found that narcissistic leaders had two primary motivations for demanding office presence: a desire to maintain control over employees and a desire to preserve personal prestige and social standing.
To prove the causal link, the researchers ran an experiment. They primed some CEOs' narcissistic self-image by asking them to reflect on the leadership styles of Steve Jobs and Larry Ellison—both held up as exemplars of bold, assertive ego. Afterward, these primed leaders were significantly more likely to oppose remote work compared with a control group. The implication is clear: activate the ego, and opposition to remote work follows.
What makes this research particularly damning is what it reveals about the true nature of these mandates. They have almost nothing to do with actual productivity. Labour productivity across all industries increased by 3.7 percent between 2019 and 2021—precisely when remote work expanded most dramatically. If the data supported the narrative that offices boost output, these CEOs would be citing it. Instead, they lean on vaguer claims about culture, collaboration, and mentorship. These are coded language for: we miss being admired.
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The real cost of narcissistic leadership isn't measured in quarterly earnings. It's measured in the lives of workers forced back into offices not for business reasons but for ego maintenance. Parents who had finally solved childcare logistics must renegotiate. People who've experienced a genuine improvement in mental health watch it deteriorate. Employees who've moved to cities where they could afford to live are forced to choose between their homes and their jobs. All of this happens because their boss cannot bear the thought of leading people they cannot see.
What's particularly instructive is how little this has to do with leadership effectiveness. Narcissism and competence are not correlated. Many of these executives are talented. Many are not. But talent doesn't excuse the impulse to subordinate an entire workforce's quality of life to preserve one person's sense of importance. In organizations with more emotionally secure leadership—people who don't need to be the most impressive person in the room—remote and hybrid work policies tend to be far more flexible. These leaders can measure success by outcomes rather than by how many people show up to watch them work.
The Wharton research offers a gift to workers: it gives language to something they've intuited all along. When your boss insists the office is non-negotiable, you're not hearing a productivity argument. You're watching narcissism dressed up in business casual, demanding its audience back. It's not a mandate about work. It's a demand for an ego to be fed.
The question now is whether boards and investors will begin connecting these dots. A CEO who opposes remote work because of narcissism is a CEO whose judgment is being distorted by personal psychology rather than business logic. That's not leadership. That's using shareholder resources to stage a daily performance. And increasingly, workers—especially younger workers in tight labour markets—are voting with their feet. They're choosing companies where they can work effectively without serving as a narcissist's captive audience.
The irony is sharp: the executives most desperate to keep people in offices are the ones most likely to drive them away.
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Priya Mehta
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.