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Home/Out of Office
Out of Office
Everyone Told You English Would Save You. Everyone Was Half Right.

Everyone Told You English Would Save You. Everyone Was Half Right.

Suki NakamuraOctober 6, 2026 7 min read

🇵🇭 Philippines · 🇭🇰 Hong Kong

By Suki Nakamura, Out of Office

There is a very specific flavour of smugness that arrives in the luggage of anyone who has just accepted a posting to an "English-speaking" Asian market, and I say this with the authority of someone who has watched that smugness evaporate in real time, twice, on two different continents. You were told English would carry you. It will carry you exactly as far as the airport Costa, and not one step further.

Manila will actually deliver on the promise, mostly, because the Philippines built an entire economy on sounding like your account manager from Ohio. Hong Kong will deliver on the promise the way a vending machine delivers on the promise of a photo of a sandwich — technically present, spiritually absent the moment you need a doctor, a landlord, or a wet market vendor to understand that you want three, not thirty, prawns.

Do's & Don'ts: Philippines

✅ Do❌ Don't
Learn ten words of Tagalog — it buys you a decade of goodwillAssume everyone code-switches into English for your convenience in the provinces
Ask which dialect your office actually runs on, since it is rarely just TagalogConfuse "fluent English" with "shares your sense of humour about directness"
Let a colleague translate the subtext of a meeting, not just the wordsMistake soft refusals for agreement — "maybe" is a no wearing a disguise
Enjoy that your HMO paperwork will be in EnglishAct shocked when the jeepney driver answers you in rapid-fire Bisaya

Do's & Don'ts: Hong Kong

✅ Do❌ Don't
Learn to read numbers and basic signage in Chinese characters fastExpect wet market vendors to switch into English because you looked lost
Carry your address written in Chinese for every single taxiAssume Cantonese and Mandarin speakers can simply swap on command
Use a translation app without shame — everyone doesGet precious when a shopkeeper answers your English with silence and a point
Learn the Cantonese for "too spicy" before you need it urgentlyPretend international-school English means the whole city runs on it

Philippines: The Setup Is a Trap, and It's a Lovely One

Here is the uncomfortable truth nobody tells you before you board that flight to Manila: the Philippines is not bilingual so much as it is performing bilingualism at a level that would win awards, and the performance is genuinely good enough that you will stop noticing the seams for roughly six weeks. Then you'll ask your driver to take a shortcut, he'll say "sure po," and you'll arrive forty minutes later somewhere that is not a shortcut, and you'll realise the entire fluency you've been enjoying was contextual, transactional, and built for call centres and client decks, not for negotiating real life.

The Philippines has roughly 76% English proficiency by most survey measures, concentrated hard in Metro Manila, the BPO sector, and anyone under forty with a college education. That is an extraordinary number for Southeast Asia, and it means your office Slack, your HR onboarding, your lease — all of it arrives in English, often better-punctuated English than you'd get from a Londoner. What it does not mean is that the woman selling fish balls outside your condo, the barangay official who needs to sign your residency form, or your own housekeeper's mother speaks it comfortably, or at all.

The real skill isn't English comprehension — everyone has some. It's decoding Filipino indirectness delivered in flawless English, which is its own language entirely. "I'll try" means no. "That's interesting" means absolutely not. A meeting that ends in warm agreement can mean nothing has been decided, because saying no to your face, in any language, is considered a minor act of violence. Expats who've lived here for a decade still get blindsided by this, because fluent English lulls you into assuming Western directness norms apply. They do not, and the gap between what's said and what's meant is the actual barrier, dressed up in a language you think you understand.

Hong Kong: Fluent in the Boardroom, Mute in the Wet Market

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Hong Kong sells itself as Asia's World City, bilingual street signs and all, and then quietly reserves the bilingual part for the twenty-third floor. Your law firm, your bank, your international school run — genuinely, reliably — in English. Step outside that glass tower into Sham Shui Po or Yau Ma Tei, and you are now operating in Cantonese, a tonal language so unforgiving that getting one pitch wrong turns "I want to buy" into something that makes the butcher laugh and call his colleague over to watch you try again.

Cantonese isn't Mandarin, which is the first correction every newcomer needs and the one they resent most, usually right after they've spent three months on a Mandarin app for nothing. The two are about as mutually intelligible as Portuguese and Romanian — related, historically tangled, functionally separate — and Hong Kong's older generation in particular will not meet you halfway on Mandarin out of either inability or quiet political preference, take your pick. Written Chinese at least holds steady between them, which is the one mercy: learn to recognise a hundred characters and you can navigate signage, menus, and delivery addresses even when the spoken word defeats you completely.

What actually breaks people is the asymmetry — walking into an HSBC branch and being served in crisp English, then walking two streets over and being met with blank, slightly impatient silence at a cha chaan teng because you asked for your tea "not too sweet" in the wrong tone entirely. Hong Kong doesn't have one language barrier. It has a class-coded one, English fluency correlating hard with income and education, and the honest expats are the ones who admit they've basically been living in a gated English-speaking enclave that happens to be surrounded by seven million people having an entirely separate city's worth of conversation.

The Verdict

If you want the comforting illusion of ease, take Manila — you'll be understood almost everywhere, and the real barrier is cultural subtext rather than vocabulary, which is frankly a more sophisticated problem to have. If you want the honest, bracing version of a language barrier, Hong Kong will give it to you within your first grocery run and never let you forget it.

I'll take Hong Kong's honesty over Manila's comfortable illusion every time. At least Hong Kong tells you on day one, loudly, in a language you don't speak, exactly where you stand. Manila lets you think you've got it sorted for a month before the real culture — not the language — quietly closes the door in your face while smiling and saying "no worries po."

What Nobody Warned You About

r/HongKong — "Three years in and I still hand my phone to taxi drivers with the address typed in Chinese. My Cantonese never got past 'thank you' and 'too spicy.' Nobody warned me the English-speaking city was mostly a 20th-floor rumour."
Internations Hong Kong — "The hardest part wasn't learning Cantonese, it was realizing my colleagues were speaking a different language depending on whether a Mandarin-speaking client was in the room. The code-switching is a skill I'll never fully have."
expat.com Manila forum — "Everyone warns you about the language barrier in Asia and then you get to Manila and think you dodged it. You didn't. You just traded vocabulary for an entire unspoken rulebook about what people actually mean."

Conclusion

The dirty secret of both these postings is that "English-speaking" was always doing more marketing work than linguistic work. The Philippines gave you the words and hid the meaning behind them. Hong Kong gave you the meaning, in a tower, and hid the rest of the city behind a language it has no particular interest in teaching you. Neither is a failure of preparation on your part — it's a failure of the recruiter's PowerPoint slide that said "English widely spoken," which is true in the way "mostly sunny" is true of a city that floods twice a year.

Learn the Cantonese tones or learn the Filipino subtext — pick your barrier, because you don't get to skip both, whatever the relocation brochure promised you.

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Photo by Rafael Rodrigues via Pexels

Suki Nakamura

Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.

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