🇯🇴 🇵🇱 Jordan vs. Poland By Suki Nakamura, Out of Office
Every relocation consultant tells you the same soothing lie: "don't worry, everyone speaks English." In Amman that's roughly true and beside the point, because locals would rather hear you butcher three words of Arabic than glide through in flawless English. In Warsaw it's also roughly true, except the point is that a twenty-six-year-old barista will out-English you, correct your grammar, and silently judge you for not knowing "sklep" from "kiosk."
I have been patronised in two languages on two continents this year, and both experiences were, in their own ways, excellent. One country wants your effort. The other stopped needing it from you. Both will make you feel, at some point, like a toddler who wandered into an adult dinner party.
| ✅ Do | ❌ Don't |
|---|---|
| Learn "shukran" (thank you) and "marhaba" (hello) before you land — instant goodwill | Assume Modern Standard Arabic from your app lands the same as Jordanian dialect in a taxi |
| Bargain cheerfully in a souk — refusing to play the game is the real insult | Flash a translation app at a shopkeeper before greeting them — device second, not first |
| Accept the tea offered while a deal stalls on vocabulary — it's hospitality, not stalling | Expect white-plate taxi drivers to speak English; an Arabic-script destination saves you both a headache |
| ✅ Do | ❌ Don't |
|---|---|
| Default to English with anyone under 40 in Warsaw, Kraków or Wrocław — it will work, well | Assume the same in a small-town pharmacy, or with anyone schooled under the old Eastern Bloc curriculum |
| Learn "przepraszam" (excuse me/sorry) — it defuses the famously blunt public manner instantly | Mistake Polish directness for rudeness; it's a service culture, not a grudge against you |
| Use a translator app without apology for anything bureaucratic — offices run on Polish paperwork | Expect your beginner Polish to draw the applause Arabic greetings get in Amman — Poles are pleased, not moved |
Here is the uncomfortable truth: you don't strictly need Arabic in Jordan. English sits comfortably in Amman's hotels, universities, NGOs and the apparatus built around tourism to Petra and the Dead Sea, and Jordan's EF English Proficiency ranking places it ahead of most regional neighbours. Menus translate themselves, airport staff switch effortlessly, and you could live an entire expat life here gliding on English alone.
What nobody prepares you for is how radically the experience changes the moment you attempt even mangled Arabic. Shopkeepers quoting inflated "tourist tax" prices have been known to visibly soften and recalculate the moment a visitor fumbles a local greeting — not charity, but recognition. Pricing in much of the region runs on a spectrum from "stranger" to "guest," and language is the lever that moves you along it. Jordanians dispense that recognition generously to anyone willing to look slightly foolish in public.
The catch is a dialect gap rarely flagged by language apps, which default to Modern Standard Arabic — the register of news broadcasts, not street chat. Produce flawless Fusha at a fruit stand and you'll get warmth, plus the amusement reserved for someone who showed up to a barbecue in a tuxedo. Jordanian Arabic, or ammiya, is looser and faster, and locals know instantly which register you're reaching for even when the words are technically correct.
Then there's transport, where the gap bites hardest. White service taxis rarely carry English-speaking drivers, meters get "forgotten" with tourists, and the resulting haggle is less a language problem than a performance — opening number, counter, sigh, settlement, repeat. Arrive with an Arabic-script destination and basic numbers, and the haggle becomes a transaction. Arrive without either, and it becomes an expensive lesson in humility, paid in dinars.
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Poland's EF English Proficiency Index score lands it in "Very High" territory — fifteenth globally, ahead of countries far more convinced of their own fluency. No fluke: it's the dividend of two generations of compulsory English education, Erasmus exchanges, and a tech and BPO boom that made English a job requirement rather than a nice-to-have. In Warsaw, Kraków, Gdańsk and Wrocław, you'll be served, directed and occasionally corrected in confident, idiomatic English by anyone under roughly forty.
The generational split is not subtle, and it's the detail every glossy relocation brochure omits. Poles now in their fifties and sixties were schooled when Russian, not English, was the mandatory foreign language — an Eastern Bloc hangover meaning your grandmother-aged pharmacist may have genuinely zero functional English, not from indifference but because the system never gave her the option. Step outside the big four cities and the drop-off accelerates fast: smaller towns lean hard on gesture, translation apps, and shared tolerance for awkward pauses.
Then there's the service-culture trap catching visitors who mistake bluntness for hostility. Polish customer service runs on a different philosophy than the performative warmth expected in US or UK retail — efficient, direct, unsmiling, and not a referendum on whether the staff member likes you. Add a language gap to an already clipped interaction style, and foreigners routinely misread plain briskness as contempt. It usually isn't. It's just Tuesday at a Żabka.
Grading on effort-to-reward ratio, Jordan wins outright. A handful of mangled Arabic phrases buys warmth, discounts, and dinner invitations in a way that simply doesn't happen anywhere in Central Europe. The country has built a social contract around rewarding visible trying, one of the most generous exchange rates in global travel.
Grading on sheer, unearned convenience — landing with zero preparation and running your entire logistical life in English — Poland wins by a landslide it barely had to fight for. Poland didn't build hospitality around your effort; it built infrastructure that makes your effort optional, which is either deeply convenient or faintly insulting depending on how much you enjoy being needed.
Jordan makes you feel welcomed. Poland makes you feel unnecessary, competently. Choose your ego bruise accordingly.
Quora — A thread on speaking Modern Standard Arabic casually notes locals often react with surprised amusement rather than approval, sometimes asking if everything is alright, because the formal register reads as oddly theatrical in an everyday setting.
Polish Forums — A long-running customer service thread describes newcomers repeatedly misreading brisk, no-frills Polish retail interactions as rudeness, when regulars frame it as a different, less performative service norm.
Expat.com Amman forum — Contributors warn white taxis routinely lack English-speaking drivers and "forget" to run the meter with obvious tourists, making a written Arabic-script address and basic bargaining non-negotiable survival skills.
Neither country meets you exactly halfway, and that's the point. Jordan hands you a low bar and a disproportionate reward for clearing it — three words of Arabic and you're basically family. Poland hands you no bar at all, having solved the English problem without consulting you, then quietly reintroduces it the moment you leave the big cities or try to charm a sexagenarian civil servant. Pack humility for Amman and a translation app for rural Poland, and accept that feeling foolish is the tax you pay for leaving home. Anyone claiming they breezed through either without a wrong-footed moment is lying, or never left the airport lounge. Stop expecting gratitude for showing up — start expecting to earn it, unevenly, in two entirely different currencies.
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Photo by RDNE Stock project via Pexels
Suki Nakamura
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.