π³π¬ Nigeria π¨π Switzerland By Suki Nakamura, Out of Office
Lagos does not do quiet. It does not do personal space, orderly queues, or the polite fiction that strangers should ignore one another. It does volume, opinion, and a market vendor calling you "my sister" within four seconds of meeting you, whether or not you are, biologically speaking, her sister. Zurich, by grim contrast, has weaponised silence to the point where dropping a coin on a train platform feels like a public confession. Two entirely different national relationships with the concept of "behaving yourself in public," and both entirely convinced they've got it right.
I've been publicly shushed in Switzerland for laughing at a joke I made myself, quietly, at 4pm on a Tuesday. I've also been publicly heckled β affectionately β by an entire Lagos danfo bus for taking too long to find change. Neither country will apologise for the discomfort. Let's get into it.
| β Do | β Don't |
|---|---|
| Greet people properly before getting to your point β skipping greetings reads as rude | Expect a formal queue at a bus stop or market; positioning is assertive, not orderly |
| Speak with confidence and volume β softness can read as weakness or evasion | Take loud disagreement personally; robust argument is a normal part of daily conversation |
| Accept nosy questions about your salary, marriage, or age with good humour | Be surprised when strangers comment loudly on your appearance, weight, or outfit |
| Haggle and negotiate everywhere β it's expected, not rude | Assume silence means agreement β Nigerians will tell you exactly what they think |
| β Do | β Don't |
|---|---|
| Keep your voice down on public transport β the "quiet carriage" mentality applies everywhere | Talk loudly on your phone on a train; you will be stared at, possibly shushed |
| Queue precisely and wait your exact turn, without exception | Jaywalk, even on an empty street with no cars in sight β locals genuinely won't |
| Greet shopkeepers with a "GrΓΌezi" before starting any transaction | Show up late, even by five minutes β punctuality is treated as a moral position |
| Separate your rubbish exactly per the local council's multi-bin system | Make noise after 10pm or before 7am, or on a Sunday β Ruhezeit is enforced by neighbours, not just police |
The first thing that unsettles newcomers to Lagos is the volume β not aggressive volume, just ambient, constant, cheerful volume. Conversations happen at a pitch that would get you removed from a London office. Market vendors don't wait for you to approach; they call out, they follow up, they negotiate with the persistence of someone who genuinely believes you'll thank them later for the mattress you didn't know you needed. Danfo bus conductors hang out of moving vehicles shouting destinations like auctioneers. None of this is rudeness. It's presence. Nigerians occupy public space fully, unapologetically, and expect you to do the same.
Queues, in the Western sense, are aspirational at best. What exists instead is a kind of assertive positioning β you hold your ground, you make your presence known, and you absolutely do not passively wait for someone to notice you and usher you forward, because they won't. This reads as chaos to the unprepared and as basic self-advocacy to everyone else. Directness extends to conversation too: Nigerians will ask your salary, comment on your weight gain since last Christmas, and tell you your business idea is bad, all within the same friendly exchange, and none of it is meant as cruelty. It's engagement. The silence of Western small talk β vague, hedged, non-committal β reads to many Nigerians as evasive, even a little suspicious. Say what you mean. Say it loudly. Mean it warmly.
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Switzerland has built an entire public culture around the principle that your existence should be as unobtrusive as possible. This starts with sound: trains have unofficial libraries-on-wheels energy, phone calls are conducted in a whisper if at all, and a loud laugh in a quiet carriage will earn you the specific, devastating Swiss stare β not angry, just deeply, silently disapproving, as though you've personally inconvenienced the entire concept of order.
Queueing is sacred and precise; nobody cuts, nobody hovers, and the idea of "holding your ground" the Lagos way would be treated as borderline threatening. Punctuality carries near-moral weight β a train that's four minutes late generates visible unease among a platform of Swiss commuters checking watches in unison, and turning up "fashionably late" to a dinner is not charming, it's a faux pas you'll be gently reminded of for months. The recycling system alone requires a small orientation course β glass by colour, compost separate, paper bundled just so β and getting it wrong invites the quiet correction of a neighbour who has clearly been waiting for the opportunity.
What's most disorienting isn't the rules themselves but their enforcement mechanism: nobody official is watching. The Swiss police the Swiss. Break Ruhezeit on a Sunday afternoon with a lawnmower and it won't be the authorities who show up first, it'll be Herr Zimmermann from next door, calmly informing you of the ordinance you've violated, as though reciting scripture.
Nigeria's public culture will exhaust extroverts and delight anyone tired of Western social hedging β everything is said, loudly, to your face, with warmth underneath the volume. Switzerland's will comfort anyone who finds small talk exhausting and unnerve anyone who forgot that silence, too, can be judgmental. I prefer Lagos, if only because a culture that tells you exactly what it thinks of your outfit is, at minimum, honest. Zurich's silent disapproval is efficient, spotless, and never, ever explained to your face.
Reddit r/Nigeria β a returnee warns that visitors mistake market bargaining volume for hostility, when it's actually just Tuesday.
Internations Zurich β a newcomer describes being shushed on a train for a phone call at completely normal conversational volume.
Quora β a commenter explains that missing Swiss rubbish sorting rules can result in your bag being left, unopened and un-collected, with a note.
Lagos and Zurich sit at opposite poles of the same question: how much of yourself should you bring into public? Nigeria says all of it, loudly, immediately. Switzerland says as little as physically possible, quietly, forever. Land in Lagos expecting hush and you'll be steamrolled by warmth. Land in Zurich expecting warmth and you'll be met with a rulebook nobody printed but everybody memorised. Adjust accordingly, or enjoy being the loudest, latest, most improperly-sorted person in the room.
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Illustration generated with AI
Suki Nakamura
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.