🇹🇴 Tonga vs 🇦🇪 UAE — supermarket and grocery shopping culture
By Suki Nakamura, Out of Office
In Tonga, you buy your vegetables from a woman who grew them, sold beside a woman whose sister grew slightly better ones, in a market that closes when the produce runs out, not when a clock says so. In the UAE, you buy your vegetables from a hypermarket the size of a small nation, air-conditioned to a crisp 19 degrees, stocked with seventeen varieties of imported cheese because 85% of the population isn't from there and everyone's homesick for something specific. Both are grocery shopping. Neither resembles the other in the slightest.
I've done my weekly shop on a Pacific island with a total population smaller than a mid-sized shopping mall, and I've done it in a Dubai Carrefour so vast it has its own microclimate. The lesson, as always: tell me how a country buys its onions and I'll tell you everything about how it sees itself.
🇹🇴 Tonga
| ✅ Do | ❌ Don't |
|---|---|
| Get to Talamahu Market early — the best produce and the least crowding both go fast | Expect fresh produce in the supermarket to rival the market; most is imported from New Zealand and priced accordingly |
| Bring cash — plenty of vendors simply don't do cards | Expect year-round variety; fruit is seasonal and only coconuts, bananas, and papaya are reliably available all year |
| Learn a little polite haggling — it's expected, not rude | Assume "supermarket" means what it does at home; small stores and roadside fale koloa fill a lot of the gaps |
🇦🇪 UAE
| ✅ Do | ❌ Don't |
|---|---|
| Sign up for a loyalty programme immediately — Carrefour, Union Coop, and Spinneys all run one and the discounts add up fast | Assume every hypermarket stocks the same thing — Lulu leans Indian, Carrefour has entire aisles for specific diasporas |
| Use the diaspora-specific aisles shamelessly — that's exactly what they're there for | Expect a personal, market-stall relationship with anyone selling you fruit; this is retail at industrial scale |
| Compare prices across chains — Carrefour, Spinneys, and Lulu genuinely differ enough to matter | Be surprised by the sheer size of the shop; some of these hypermarkets require a genuine strategy to navigate |
Talamahu Market in Nuku'alofa is, by any reasonable measure, the beating heart of how Tongans actually eat. Open roughly 8am to 5pm, Monday to Saturday, it's a riot of pyramids and woven baskets stacked with mango, papaya, pineapple, taro, cassava, and yam, vendors calling out prices with the confidence of people who know their produce is better than the stall next door's, and shoppers haggling with the same confidence right back. This is not a farmers' market as performative lifestyle content — this is how the country actually feeds itself, week to week, and it runs on cash, relationships, and a level of good-natured bartering that would send a British supermarket customer into a fugue state.
Outside the market, options thin out fast. Small supermarkets exist, along with roadside stalls and neighbourhood fale koloa (literally, "goods houses"), but genuinely fresh produce in the supermarket is a rarer thing than you'd expect — much of what's on the shelf has made the journey from New Zealand, and prices reflect every mile of that trip. Seasonality is real and unforgiving here in a way most Western shoppers have forgotten exists: outside of the year-round reliables — coconut, banana, papaya — you eat what's in season, when it's in season, and you plan your meals around a supply chain instead of the other way around.
What strikes me most is how unbothered Tongans are by any of this. There's no hand-wringing about "food deserts" or "supply chain resilience" — there's a market, it opens most mornings, you go early if you want the good stuff, and the whole system has quietly worked this way for generations without needing a consultant to optimise it. It's grocery shopping as an actual relationship with the food and the people who grow it, which is more than I can say for most capital cities I've lived in.
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Dubai took the opposite approach entirely and built an entire retail ecosystem around one blunt fact: more than 85% of the population is foreign, and foreign people miss very specific things from home. So Carrefour — the undisputed heavyweight, with more than 175 stores across the Middle East serving over 200,000 customers a day — dedicates entire aisles to Filipino snacks and European cheese. Lulu Hypermarket leans hard into Indian groceries for the enormous South Asian population. Spinneys positions itself a notch more premium. Union Coop rounds out the field. Nearly every one of them runs a loyalty scheme, because in a market this saturated, the discount card is basically a customer-retention arms race.
The experience itself is retail as spectacle: air-conditioned hypermarkets so large they function as one-stop destinations, meticulously zoned by category, engineered to reduce a chore into something closer to an outing. There is no haggling. There is no seasonality to speak of — imported produce arrives on a schedule that has nothing to do with local growing seasons and everything to do with air freight logistics. What you're buying, functionally, is convenience and specificity: the exact brand of miso paste you grew up with, the exact British teabags, the exact Filipino instant noodles, all sitting improbably on the same shelf in a desert city that, geographically, has no business stocking any of it.
It's impressive. It is also, if I'm honest, slightly soulless — a triumph of logistics over any actual relationship with what you're eating. But nobody in Dubai is pretending otherwise. This is a city built entirely on importing what people need and making it available at scale, and the supermarkets are simply the most literal expression of that principle.
Tonga sells you a relationship; the UAE sells you a solution. If I want to feel connected to my food, I'm at Talamahu Market at 7am, haggling over papaya with someone who grew it. If I've just landed in Dubai and I'm one Marmite jar away from a breakdown, I'm profoundly grateful for Carrefour's diaspora aisle. Both are correct answers to completely different problems — one country has fifteen thousand people to feed with what the land actually produces, the other has ten million residents from two hundred different homesicknesses to satisfy simultaneously. Compare them at your peril; they're not playing the same game.
Expat.com Tonga forum — paraphrased: a longtime resident warns newcomers that "supermarket" in Tonga is a loose term, and that anyone expecting a Western-style weekly shop will be sorely disappointed until they learn to love the market instead.
Quora — "What's grocery shopping really like for expats in Dubai?" — paraphrased: a respondent describes their first Lulu Hypermarket visit as "genuinely emotional," having found a specific childhood snack they hadn't seen in a decade.
TheLocal-style expat blog — paraphrased: a new arrival in Nuku'alofa admits they lost their first three haggling attempts badly, but that vendors seemed to respect the effort more than the outcome.
Neither system is trying to be the other, and that's exactly the point. Tonga's market culture survives because it has to — there's no alternative infrastructure to fall back on, so the relationship between grower and buyer stays direct, seasonal, and honest. The UAE's hypermarket culture exists because it can — enough wealth and enough diaspora demand to justify importing the entire world onto one shelf. Go to Tonga if you want to remember where food actually comes from. Go to Dubai if you've forgotten what home tastes like and need it delivered, refrigerated, by Thursday. Just don't expect either country to apologise for not being the other.
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Photo by picmamba.com via Pexels
Suki Nakamura
Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.