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Two Cities, Zero Lane Discipline, One Very Different Kind of Chaos

Two Cities, Zero Lane Discipline, One Very Different Kind of Chaos

Suki NakamuraJuly 19, 2026 7 min read

🇵🇹 Portugal vs 🇲🇦 Morocco: City Transport & Commuting Culture By Suki Nakamura, Out of Office

Everyone assumes commuting horror stories only happen in places with names you can't pronounce after two glasses of wine. Wrong. Lisbon will humble you with a tram system so photogenic it forgets to actually run on time, and Casablanca will humble you with traffic that operates less like a system and more like a controlled experiment in collective faith. I have sat in both, sweating through blazers, questioning every life choice that led me to a rented Fiat with a horn I used more than the accelerator.

People love to call Moroccan driving "exotic." It is not exotic. It is a negotiation. Every roundabout is a summit meeting where nobody sent an agenda. Meanwhile Portugal likes to pretend it's terribly relaxed about time, right up until you miss the 8:14 train to Cascais and discover the next one saunters in whenever it feels emotionally ready. Neither country is chaotic by accident. Both have simply decided, independently, that the official rules are more of a suggestion than a system.

Do's & Don'ts

🇵🇹 Portugal

✅ Do❌ Don't
Buy a Viva Viagem card immediately — cash fares are a tourist tax in disguiseDon't expect the 28 tram to be romantic once you're wedged against six backpacks at rush hour
Validate your ticket every single time, inspectors show no mercyDon't assume a "5 minute" wait means five actual minutes
Walk the hills — Lisbon's elevators and funiculars are half transport, half theme parkDon't drive into the Alfama unless you enjoy reversing down cobbled stairs
Download an app for real-time bus tracking, the posted schedules are aspirationalDon't stand in the bike lane, e-scooter riders show zero forgiveness

🇲🇦 Morocco

✅ Do❌ Don't
Agree on a petit taxi fare before the door closes, or install the meter conversation firstDon't rent a car for Casablanca city driving unless your nerves are industrial grade
Use ride-hailing apps where available — fixed price, less theatreDon't expect lane markings to mean anything to anyone, including you eventually
Learn the honk dialect: one tap means "I see you," three means "move now"Don't jaywalk timidly — hesitation reads as an invitation to be hit
Take the tramway in Casablanca or Rabat, it is genuinely excellent and criminally underratedDon't assume grand taxis run on a schedule of any kind whatsoever

Portugal: Beautiful Trams, Punctuality Optional

Lisbon's transport identity crisis is that it wants to be both a postcard and a functioning capital city simultaneously, and mostly it manages neither. The 28 tram, the one every tourist photographs from three different angles before boarding, is less a mode of transport than a rolling museum exhibit that occasionally, begrudgingly, gets you somewhere. Locals gave up on it years ago and now use it purely as a landmark to give directions by, which tells you everything.

The Metro is where Lisbon actually earns its keep — four lines, reasonably clean, air-conditioned in a country where that is not a given, and mercifully simple to navigate even with zero Portuguese. Porto's system runs similarly, with the added bonus of a light rail that crosses the Dom Luís bridge like it's showing off, because it is. But step outside the two big cities and you're at the mercy of regional buses that run on a timetable seemingly generated by dice roll, particularly on Sundays, when Portugal collectively decides commuting is somebody else's problem.

Driving is its own genre of stress. The Portuguese drive with the confidence of people who learned via a very aggressive video game — tailgating on the motorway is a cultural pastime, not an anomaly, and the toll roads have an electronic payment system so convoluted that rental car companies now build entire onboarding sessions around explaining it. Parking in central Lisbon is a blood sport; double-parking with hazards on is considered a completely legitimate long-term strategy by roughly everyone.

What nobody tells you is how much walking is baked into daily life here, hills and all. Lisboetas complain about the inclines constantly and then absolutely refuse to move somewhere flatter, because apparently the view is worth the calf strain. It's the most Portuguese contradiction going: griping as a love language, applied here to geography itself.

Morocco: Traffic as Negotiation, Not Warfare

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Casablanca traffic looks like anarchy to the untrained eye and is, in fact, a highly sophisticated improvisational system that simply has no interest in explaining itself to you. Lane lines are decorative. Right of way belongs to whoever commits first and with the most conviction. And yet — and this is the part visitors never believe until they've lived it — the crash rate per vehicle isn't the bloodbath the chaos suggests, because everyone is paying ferocious, constant attention. Nobody's on their phone. Nobody's coasting on autopilot. You cannot afford to be.

The petit taxis, small and usually a fetching shade of red in Casablanca or blue in Rabat, are the backbone of getting around, and the fare negotiation is genuinely part of the ritual — not a scam, a custom, though tourists routinely get fleeced because they either refuse to haggle or haggle apologetically, which is the same as not haggling at all. Grand taxis handle the longer, shared routes between cities, cramming six people into a Mercedes built for four with a fatalism I have come to admire.

Casablanca's tramway, opened just over a decade ago, is the system nobody outside Morocco talks about and everybody should. Clean, frequent, absurdly cheap, and it glides straight through traffic that would otherwise eat two hours of your life. Rabat has one too. If Morocco marketed these trams the way Lisbon marketed a wooden box on wheels from 1901, tourists would riot to ride them.

Walking as a pedestrian requires recalibrating your entire risk tolerance. Crosswalks exist as a philosophical concept more than a guarantee. You cross with purpose, you cross with the crowd, and you absolutely do not make eye contact and wait for someone to wave you through, because that person does not exist and you will stand there until sunset.

The Verdict

Portugal wins on infrastructure that photographs well and Morocco wins on infrastructure that actually gets you somewhere, which tells you which country I'd rather commute in on a bad day. Lisbon's charm is undeniable but charm doesn't get you to a 9am meeting when the funicular's "temporarily out of service" sign has visibly been there since spring. Casablanca's tramway, unglamorous and rarely Instagrammed, quietly outperforms most of what Lisbon offers below the Metro line.

But here's the sting: neither city has solved the actual problem, which is that both nations built their transport around a version of urban life that predates the volume of people now living there. Portugal papers over it with aesthetics. Morocco papers over it with sheer collective competence under pressure. If forced to choose, I'd take Casablanca's honest chaos over Lisbon's polished dysfunction — at least nobody's pretending the tram is going to save you.

What Nobody Warned You About

r/portugal — paraphrased: "Moved to Lisbon for the trams, stayed for the trams being permanently broken. The 28 is a scam wrapped in nostalgia."
Internations Casablanca — paraphrased: "Bought a car thinking it'd give me freedom. Sold it eight months later. The petit taxis were less stressful and honestly faster."
Quora — "Is it safe to drive in Casablanca as a foreigner?" — paraphrased: "Safe isn't the word. Survivable, with practice. Give it three months before you trust your instincts."

Conclusion

Neither of these cities is going to hand you a smooth commute, so stop expecting one. Lisbon will seduce you with views and then strand you at a tram stop that hasn't seen a tram in forty minutes. Casablanca will terrify you for a fortnight and then, quietly, teach you to read traffic like a second language you didn't know you were fluent in. The people who thrive in either place are the ones who stop treating the system as broken and start treating it as a local dialect worth learning. Everyone else just complains on Reddit, books a taxi anyway, and calls it character-building. It is not character-building. It's Tuesday.

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Photo by Diogo Miranda via Pexels

Suki Nakamura

Staff writer covering financial markets and corporate strategy. Has strong opinions about spreadsheets.

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